Social Media Best in Class?

by Jay Deragon on 03/25/2009

bic-2With billions of daily conversations happening globally businesses are wonder how to leverage social media for a return on investment.

The key to getting an ROI on Social Media is to have a plan from the outset; know where you are today so you can have measurable results in the future. It will be impossible to determine your ROI if you have no established benchmarks.

The message is clear; businesses must engage in social media or they’ll be out of business. The world is changing, the markets are changing, and the consumer is changing.

The consumer at the end of the day calls the shots, and if you are not meeting the desires and demands of the consumer, you simply won’t be in business. Consumers are engaging in conversations with companies they do business with. If you are not, or don’t believe social media is relevant, just be sure of this one thing; your competition is, and they are making the necessary adjustments to stay in business.

Relationships based on trust and loyalty is the only kind of relationship that leads to revenue. In today’s marketplace, having that kind of relationship with the consumer requires engaging in conversations – it’s called “the relationship economy,” and it’s here to stay.

Next week on April 1st we are holding a Live Webcasr which will cover the following:

  1. How do you define ROI?
  2. Tools to measure social media effectiveness
  3. What are the best in class doing?
  4. What are the inputs to create an ROI?
  5. What are the metrics of measurement?
  6. What kind of results can you expect?

While many are talking about the ROI on Social Media a few have actually laid out the roadmap to measure the impact of doing the right things and doing things right.  Join us on April 1st at 1:00 CST and lets learn together.  To register for this event go here

What say you?

{ 8 comments }

Alan See March 25, 2009 at 11:13 am

RT @JDeragon: New blog post: Social Media Best in Class? http://tinyurl.com/cy2jos

Mark Harai March 25, 2009 at 8:42 am

“Is Your Business Best in Class? | The Relationship Economy……” http://hub.tm/?YPHVM

prblogs March 25, 2009 at 6:53 am

RelationshipEcon: Social Media Best in Class?: While many are talking about the ROI on Social M.. http://tinyurl.com/cy2jos

richcard March 25, 2009 at 6:35 am

Social Media Best in Class? /The Relationship Economy……/ – While many are talking about the ROI on … http://tinyurl.com/c37hlq

StarGazon March 25, 2009 at 6:33 am

Social Media Best in Class? /The Relationship Economy……/ – While many are talking about the ROI on … http://tinyurl.com/cahnf9

JDeragon March 25, 2009 at 6:23 am

Social Media Best in Class?: While many are talking about the ROI on Social Media a few have actually paid out t.. http://tinyurl.com/cy2jos

Alan See March 25, 2009 at 6:13 am

RT @JDeragon: New blog post: Social Media Best in Class? http://tinyurl.com/cy2jos

JDeragon March 25, 2009 at 5:56 am

New blog post: Social Media Best in Class? http://tinyurl.com/cy2jos

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