{ 15 comments }

bidji29 October 1, 2009 at 11:05 am

People are not loyal to brand they are loyal to people, get it! http://bit.ly/XkJE2

Dan September 28, 2009 at 11:56 pm

That cartoon describes exactly why I walked out of Key Bank, JP Morgan Chase, and Bank of America and when I was opening my business account.

I settled on Cascade Bank – they were great, no walls, no hassle, no paper, lots of smiles, a handshake and I even got a cool new Back Pack.

I drank the Cool Aid.

Christina Peverill September 26, 2009 at 4:39 pm

RT @JDeragon Why Do Customers Leave? | The Relationship Economy…… http://bit.ly/uClbo

smconnection September 26, 2009 at 12:42 pm

Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social Is Your MediaIn summary it is peopl.. http://bit.ly/oGxjA

Julie Souza September 26, 2009 at 10:10 am

Why Do Customers Leave? http://ow.ly/rbmC

John September 26, 2009 at 10:01 am

Find What Your Customers Want.. Then Give It To Them… Great Article –> Why Do Customers Leave?…http://ow.ly/rbmw

John Paul Aguiar September 26, 2009 at 10:01 am

Find What Your Customers Want.. Then Give It To Them… Great Article –> Why Do Customers Leave?…http://ow.ly/rbmi

Elizabeth Adams September 26, 2009 at 8:43 am

Jay,
This is a great article! It expounds on points you made during a lecture!
It really clarifies the link between loyalty and our actions for me.
It is up to us to stay in touch with our people and give them what they need. It’s all about the relationship

smconnection September 26, 2009 at 7:42 am

Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social Is Your MediaIn summary it is peopl.. http://bit.ly/oGxjA

Angela Suddarth September 26, 2009 at 7:16 am

[email protected] Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social Is Your Medi.. http://bit.ly/1El7NY

Martin September 26, 2009 at 7:16 am

[email protected] Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social Is Your Medi.. http://bit.ly/1El7NY

Achievers Network September 26, 2009 at 6:37 am

Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social Is Your MediaIn summary it is peopl.. http://bit.ly/oGxjA

prblogs September 26, 2009 at 6:36 am

RelationshipEcon: Why Do Customers Leave?: This entry is part 3 of 3 in the series How Social .. http://bit.ly/oGxjA

AchieversNet (Achievers Network) September 26, 2009 at 6:41 am

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StarGazon (StarGazon) September 26, 2009 at 6:35 am

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