Re-Purposing Public Relations

by Jay Deragon on 03/25/2010

Re-purpose means to use or convert for use in another format or product. It would seem obvious that the definition and purpose of Public Relations (PR) needs to be re-purposed.

The common definition of Public Relations (according to wikipedia) is the practice of managing the flow of information between an organization and its publics.[1] Public relations gains an organization or individual exposure to their audiences using topics of public interest and news items to….blah, blah, blah.

Given the impact and growth of all things social the means, methods and knowledge about Public Relations are being transformed and yet most PR professionals have yet to recognize the need for transformation.

Back to Intent

Lets breakdown the two words used to imply public relations. First the word public which means:

  1. Of, concerning, or affecting the community or the people
  2. Maintained for or used by the people or community
  3. Participated in or attended by the people or community
  4. Connected with or acting on behalf of the people, community, or government
  5. Open to the knowledge or judgment of all
  6. The community or the people as a whole
  7. A group of people sharing a common interest

Now lets look at the word relations which means: A logical or natural association between two or more things; relevance of one to another; connection. Looking at the essence of the two words, public relations, and comparing it to current PR practices one must wonder where and when PR lost its way. I didn’t see the words trick, capture, spin or mislead anywhere in the essence of the two words used behind the term “Public Relations”

What “Creates” Public Relations?

Public relations, marketing and advertising are all tied together. The related practices have emerged to create mass market appeal using old methods to reach an audience.

When you examine the fundamental  meaning of “public and relations” you can see three things that influence human behavior and market sentiment. The three things  are people connecting with knowledge of something or someone.

Corporations historically have adopted PR tactics to manage PR for the benefit of the corporation. However the  intentions have flipped from institutional aims to the aims of individuals.

People, internal and external, are now enabled to  influence “public relations” because they have been given a “voice” that is loud because the signal is not from one but many. People connected with other people “learn” new knowledge about things corporations do, sell and say. If a corporation does things that aren’t “socially acceptable” then traditional PR practices cannot drown the noise of “people connected and equipped with the knowledge” of what the corporation has done or intends to do.

Good, bad and indifferent whatever “the corporation” does or intends on doing the “people” are listening and have the power to galvanize many to express an opinion on how the corporations actions impact the “public’s relations”. More and more people are voicing their opinion, sharing their knowledge and connecting their voice to many other people inside and outside corporate walls.

The conflict comes when corporations try and use “social media” to extend past “marketing, advertising and PR” practices to manage their “public relations”. These are dangerous practices because the public now influences relations more than traditional PR practices. Subsequently corporations need to not only change their “marketing, advertising and PR” practices but rather the entire ecosystem of the corporation. Why? Because the foundation of any “corporation” rest with what people know.

Individual knowledge about anything is now everyone’s knowledge about everything. Soon everyone’s “knowledge” will become easier to find and use. What impact will that have on “public relations”?  Intentions can no longer be hidden behind a mask. Just ask Nestle who is in charge of Public Relations.

Brian Solis coined the term PR 2.0 (Putting The Public Back in Public Relations) in recognition of what is needed to make the transformation. Brian is the foremost thought leader behind these emerging dynamics.

{ 49 comments }

Jameskelly March 31, 2010 at 10:36 am

Yeppers, it sure is. http://bit.ly/9jsdU8

Anneliza Humlen March 30, 2010 at 10:23 pm

Re-purposing #Public Relations –the need for redefining and transformation http://bit.ly/9jsdU8 #pr #socialmedia #brand

Alex Hall March 30, 2010 at 8:25 pm

This is good: Re-Purposing Public Relations – http://www.relationship-economy.com/?p=9423 #socialmedia

inggita March 27, 2010 at 2:52 pm

Bahasanya asik ya, "blablabla" kyk spongebob hehe RT @yuswohady: "Di era social media, PR hrs di REDEFINISI http://bit.ly/bRqJtj http://

Ann Anh March 27, 2010 at 5:11 am

"Re-Purposing Public Relations | The Relationship Economy……" ( http://bit.ly/cTwuC2 )

CFM Charter March 26, 2010 at 10:11 pm

Re-Purposing Public Relations http://www.relationship-economy.com/?p=9423

Muchiri Nyaggah March 26, 2010 at 2:40 pm

Re-purposing PR. It's definitely time. http://ow.ly/1r6yC

Public Relations March 26, 2010 at 1:17 am

Re-Purposing Public Relations | The Relationship Economy…… http://bit.ly/byhvkz

Marci Rosenblum March 25, 2010 at 11:39 pm

RT @mewebsocial: Re-Purposing Public Relations – The Relationship Economy……: http://bit.ly/crbozZ via @addthis

Marci Rosenblum March 25, 2010 at 11:39 pm

Re-Purposing Public Relations – The Relationship Economy……: http://bit.ly/crbozZ via @addthis

Marketing Filter March 25, 2010 at 9:15 pm

RT @HKotadia Re-Purposing Public Relations http://bit.ly/aJWJhW #sCRM #PR #analytics

Harish Kotadia March 25, 2010 at 9:10 pm

Re-Purposing Public Relations http://bit.ly/aJWJhW #sCRM #PR #analytics

NoniShanay Cavaliere March 25, 2010 at 7:23 pm

RT @TopsyRT: Re-Purposing Public Relations http://bit.ly/bV8yjf

Keith Daw March 25, 2010 at 4:56 pm

RT @markvanbaale: Re-Purposing Public Relations and Why it is Needed: http://www.relationship-economy.com/?p=9423

Mark Van Baale March 25, 2010 at 4:54 pm

Re-Purposing Public Relations and Why it is Needed: http://www.relationship-economy.com/?p=9423

maiasylba March 25, 2010 at 4:03 pm

Re-Purposing Public Relations – http://bit.ly/cnoqsR via @bkmacdaddy

Bill Nigh March 25, 2010 at 4:01 pm

RT @bkmacdaddy: Re-Purposing Public Relations – http://bit.ly/cnoqsR

bkmacdaddy designs March 25, 2010 at 3:53 pm

Re-Purposing Public Relations – http://bit.ly/cnoqsR

andrew washington March 25, 2010 at 2:13 pm

Re-Purposing Public Relations | The Relationship Economy…… http://bit.ly/bR8sob

wellcomm March 25, 2010 at 2:13 pm

Leyendo"Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency (via @briansolis)

JDeragon March 25, 2010 at 1:23 pm

corporations try and use “sm” to extend past “marketing, advertising and PR” practices with the “public's relations”. http://bit.ly/9jsdU8

Business 3.0 Tech. March 25, 2010 at 12:34 pm

RT @TopsyRT: Re-Purposing Public Relations http://bit.ly/bV8yjf – Re-purpose means to use or convert for use in another format or product..

Koko Marketing March 25, 2010 at 11:56 am

RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

yuswohady March 25, 2010 at 11:28 am

Utk tmn2 PR: "Di era social media, PR hrs di REDEFINISI secara mendasar" Great article!!! http://bit.ly/bRqJtj http://myloc.me/5e7Be

Maja Andersz March 25, 2010 at 10:08 am

Must read – it's so true! Intentions can no longer be hidden (via @baptistelimb) http://bit.ly/aFgCKg

CIPR Scotland March 25, 2010 at 10:06 am

RT @scottgdouglas: RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

Scott Douglas March 25, 2010 at 10:06 am

RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

Cision UK March 25, 2010 at 10:00 am

RT @JournoPR3point0: An informative read for PRs and Journos RT @TopsyRT: Re-Purposing Public Relations http://bit.ly/bV8yjf

Margaret McGann March 25, 2010 at 9:59 am

Repurposing Public Relations – http://bit.ly/9jsdU8

JDeragon March 25, 2010 at 9:56 am

The three things are people connecting with knowledge of something or someone. PR is being transformed http://bit.ly/9jsdU8

Baptiste Limb March 25, 2010 at 9:52 am

"Individual knowledge about anything is now everyone’s knowledge about everything." Re-Purposing Public Relations: http://bit.ly/aFgCKg

tereset March 25, 2010 at 9:50 am

RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency – thanks for sharing!

Karla Sinclair March 25, 2010 at 9:48 am

How true…RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

Kevin McFall March 25, 2010 at 9:46 am

An informative read for PRs and Journos RT @TopsyRT: Re-Purposing Public Relations http://bit.ly/bV8yjf

Marketing Filter March 25, 2010 at 9:46 am

RT @briansolis Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

TXWriter March 25, 2010 at 9:43 am

RT @briansolis: Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

Brian Solis March 25, 2010 at 9:42 am

Reading "Re-Purposing Public Relations" http://bit.ly/aFgCKg by @ConversCurrency

JonFerrara SocialCRM March 25, 2010 at 8:44 am

What happens to PR when PR people are changing their titles to SocialMedia Consultants? – Re-Purposing Public Relations – http://ow.ly/1qKbO

Online Affairs March 25, 2010 at 6:15 am

Re-Purposing #PublicRelations #CRM #Branding http://ow.ly/1qGFP

Joe Grasso March 25, 2010 at 5:23 am

Re-Purposing Public Relations: What impact will that have on "public relations"? Intentions can no lon… http://bit.ly/caZm3p RT@JDeragon

Achievers Network March 25, 2010 at 5:23 am

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topsy_top20k March 25, 2010 at 5:23 am

Today's post: Re-Purposing Public Relations http://bit.ly/avNtCV

smconnection March 25, 2010 at 5:23 am

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Aron Stevenson March 25, 2010 at 5:23 am

Re-Purposing Public Relations http://bit.ly/caZm3p #socialmedia

prblogs March 25, 2010 at 5:23 am

RelationshipEcon: Re-Purposing Public Relations: What impact will that have on "public relations"? Intentions can… http://bit.ly/blrwcb

StarGazon March 25, 2010 at 5:02 am

Re-Purposing Public Relations /The Relationship Economy……/ – Re-purpose means to use or convert for use … http://tinyurl.com/y9asod6

Angela Suddarth March 25, 2010 at 5:01 am

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The Social CEO March 25, 2010 at 5:01 am

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JDeragon March 25, 2010 at 4:59 am

Today's post: Re-Purposing Public Relations http://bit.ly/avNtCV

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