Products & Services
We are constantly developing products to help organizations learn how to effectively use all things social and get to market seamlessly and efficiently.
In partnership with many others we offer custom development of relevant social technology, see below, along with support services.
We also provide training manuals, books and research reports along with video educational series and custom webinar’s to fit your need.
From strategic development, execution management and measurement our collective knowledge resources can assist any organization regardless of size or market.
Our business offers individuals and organizations an array of products and services design to meet defined objectives including.
- Content Design, Development & Marketing –
- Community Design, Development & Management –
- Business Presence & Reputation Management–
- Social Media Monitoring–
- Social Strategy Development-
- Social Innovation Design & Development-
- Internal Collaboration Platform Development-
- Organizational Assessment & Readiness for Social Technology-
- Branding, Public Relations and Advertising-
- Market Research & Competitor Assessment-
- Broadcast Design & Development-
- Custom Network Design & Deployment-
Given the changing dynamics and risk of relying on Facebook as your “go to community” more and more businesses and brands are using Facebook, Linkedin and Twitter to pull their markets to their own custom communities. Designing, developing and maintaining your own custom network can be resource and time intensive. We design both the technology and the related support services based on your strategic intent and objectives and the lowest possible cost and highest return on investment.
Personalized Profiles
Your members are able to design their own profiles and upload videos, blogs and profiles. It’s also possible for them to adjust their privacy settings. They’ll find a range of other familiar features including walls, activity feeds and the ability to search other members using multiple criteria.
Easy Messaging
A hallmark of any strong network is the ability of members to message one another directly. With our built-in technology, it’s possible to contact multiple members simultaneously, as well as sub-groups and individuals. A branded email alert will arrive in the recipient’s inbox and invite them to come visit the site.
* Messages can be sent to multiple members at the same time
* Messages can be sent to members of specific sub-groups, events
* All outbound emails keep your network’s look & feel
Sub-Groups
Within your network, people with similar interests and objectives may want their own space. These sub-groups can be public or invitation-only and members are able to message one another directly, creating a real sense of involvement and personal ownership.
* Public or private sub-groups can be created by members
* Members can share photos, videos and discussions within groups
* Mass messages can be sent to members
Promoting Events
Your network can be an excellent platform for organizing and promoting events. Members and sub-groups have the option of making an event public or private. People can then mark their attendance, write on the wall and upload photos. As network owner, you have the right to moderate the creation of new events.
* Events can be private or public.
* The creation of new events can be moderated by the network owner
* Sub-groups on the network can create their own events for their members
Text and Video Chat
At the base of your networking site, you’ll find a chat bar which shows the members online at that moment. It’s possible to chat in real time via text, but also via video without the need to download any additional software.
* A nifty chat bar sits at the base of the network allowing for real-time chat
* Video chats can be started with high-quality webcam support
* A multiple user chat room widget available for free in the Widget Store
Forums
Your members can debate hot topics in specially created forums and post video and photos as part of their replies. Participants are notified of any new responses by email. What’s more, groups are able to keep their own forums private.
* Participants can follow discussion topics, receiving email alerts when someone responds
* Groups can have their own private forums within them
* Members can embed YouTube videos and photos into their responses
Blogging
Blogs are a great way of encouraging participation in the network, so you may choose to have your moderated, communal blog (known as ‘The Magazine’) as your home page. Members can, however, simply choose to post blog entries to their own profile page, complete with any photos, videos, content from YouTube and so on.
* Every member gets their own blog
* Members can embed videos and photos into their blogs
* Members can embed YouTube videos and photos into their responses
Photo and Video Sharing
You can display original videos and photos that your members upload or embed content from other networks. Members can upload to multiple public or private albums, but as network owner, you can choose to moderate all media before it goes live.
* Members can add photos to multiple public or private albums
* Members can embed videos or upload them and have them encoded by us in minutes
* You can choose to moderate all media before it goes live on the network
Fully Managed Service
No matter how large your network grows, you have complete peace of mind. We back up your data off-site in the US and UK and you’re able to request the files at any point. We have all the server power we need to run your network and its photo and video content and we update our software with exciting new features every few weeks.
* Privacy of member profiles can be easily customized
* Members have the option of designing their own profiles
* Members can find each other using multiple search criterea
* Profiles have walls, activity feeds and other great features
Publications:
Our publications are centric to enabling businesses to leverage the social web to gain business results. Our research team constantly studies the emerging social space and looks for best practices, strategies, tools and techniques. Each of these subject matters and more are covered in our books, white papers, how to guides and training material all available on our Authors page.
Webcast:
We’ve created and continue to create a series of web cast aimed at addressing relevant business issues about the use of social media. The knowledge domain of who, what, where, when, how and why you should be using social media continues to expand. In an effort to serve our audience we’re committed to bring you the latest perspectives and relevant knowledge to succeed. View our free video’s and premium web cast here
Custom webcast and on site training is also available along with a host of other management consulting services designed for any organization regardless of size.
